Cookies Policy
Last updated: 7 August 2026
This Cookies Policy explains how Luxeline Chauffeurs Services Ltd (“Luxeline”, “we”, “us” or “our”) uses cookies and similar technologies on luxelinechauffeursservices.co.uk.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies include local storage, pixels, tags, scripts and device identifiers. They can help a website operate securely, remember choices, maintain a booking session, process payments and understand how the website is used.
2. Who we are
Luxeline Chauffeurs Services Ltd is registered in England and Wales under company number 17258864.
Registered office: Sheenhouse, Naish Lane, Barrow Gurney, Bristol, England, BS48 3ST
Email: operations@luxelinechauffeursservices.co.uk
Telephone: 0117 405 4131
3. Cookie categories
Strictly necessary cookies
These are required for core functions such as security, network management, account login, keeping a booking or shopping session active, remembering cookie choices and processing a payment requested by you. They cannot normally be switched off through our consent tool because the requested service would not work properly without them.
Functional cookies
These support optional features and enhanced functionality, such as address search, route calculation, maps, saved preferences or embedded services. Where the law requires consent, they remain disabled until you choose to enable them.
Analytics cookies
These help us understand website use, such as which pages are visited and whether users encounter errors. Where consent is required, analytics cookies are disabled unless you accept them. We aim to use aggregated information where possible.
Marketing cookies
These may be used to measure advertising, build profiles or show relevant advertising across websites. We do not intentionally enable marketing cookies unless they are clearly listed in the Cookie Settings panel and you have made the required choice.
4. Cookies and technologies used on our website
The exact cookies can change when our website, plugins or service providers are updated. The live Cookie Settings panel should be treated as the current list. Cookies commonly associated with our present website functions may include:
| Cookie or technology | Provider | Purpose | Category | Typical duration |
|---|---|---|---|---|
| Cookie-consent preference | Luxeline / consent platform | Stores whether you accepted, rejected or customised optional cookies. | Strictly necessary | Usually up to 12 months |
| Booking-form or session identifier | Luxeline / Chauffeur Booking System / WordPress | Keeps the booking process working as you move between steps and helps protect the form. | Strictly necessary | Session or short-term |
woocommerce_cart_hash |
WooCommerce | Helps determine when booking or cart contents change. | Strictly necessary | Session |
woocommerce_items_in_cart |
WooCommerce | Records whether items are present in the booking/cart session. | Strictly necessary | Session |
wp_woocommerce_session_* |
WooCommerce | Links a visitor to booking or cart data held on the server. | Strictly necessary | Usually around 2 days |
wordpress_logged_in_* and wordpress_sec_* |
WordPress | Authenticates signed-in users and protects account sessions. | Strictly necessary | Session or longer if “remember me” is selected |
wp-settings-* and wp-settings-time-* |
WordPress | Stores interface preferences for signed-in users. | Functional / necessary for signed-in preferences | Usually up to 1 year |
| Payment-security and fraud-prevention technologies | Square | Loads the secure payment form, processes a requested payment and helps prevent fraud. Square may use cookies or device information under its own notices. | Strictly necessary for payment, subject to the provider’s implementation | Set by Square and may vary |
| Maps, Places, Routes and address-search technologies | Provides address suggestions, geocoding, route calculation, distance and map-related booking functions. Google may use cookies, local storage or device information. | Functional; elements genuinely necessary for a booking feature requested by you may be treated as essential | Set by Google and may vary | |
| Analytics identifiers, if enabled | Provider shown in Cookie Settings | Measures website use and performance. | Analytics | Shown in Cookie Settings |
Important: cookie names and durations can be changed by third-party providers without notice. Our website administrator should run a live cookie scan after material website or plugin changes and update this table and the Cookie Settings panel where necessary.
5. Third-party services
Our website may use third-party services to provide booking, payment, address-search, routing, security, hosting or optional analytics functions. These providers may receive technical information such as IP address, browser details, device identifiers and the information you enter into their feature. Their use of information may also be governed by their own privacy and cookie notices.
Current services may include:
- Square for secure payment processing and fraud prevention;
- Google Maps Platform services for address search, geocoding and route calculations;
- WooCommerce and WordPress for customer-account and booking-related website functions; and
- our hosting, security and consent-management providers.
6. Your choices
When you first visit, our cookie controls should allow you to:
- accept all optional cookies;
- reject non-essential cookies; or
- choose categories through “Manage choices” or “Cookie settings”.
Strictly necessary cookies remain active. Optional categories should be off unless you choose them. You can change or withdraw your choice at any time by selecting the permanent Cookie Settings link in the website footer. Withdrawing consent does not affect processing that occurred before withdrawal.
7. Browser controls
You can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may prevent account, booking, payment or security functions from working correctly. Browser settings do not always control other technologies, so our Cookie Settings panel is the preferred method for managing optional website technologies.
8. Do Not Track and similar signals
Browser “Do Not Track” signals are not applied consistently across the industry. We respond to choices made through our cookie controls and any other signals we are legally required and technically able to recognise.
9. Updates to this policy
We may update this Cookies Policy when our website, providers or legal requirements change. The updated version will be published on this page with a revised date.
10. Contact us
For questions about cookies or privacy, contact:
Luxeline Chauffeurs Services Ltd
Sheenhouse, Naish Lane, Barrow Gurney, Bristol, England, BS48 3ST
Email: operations@luxelinechauffeursservices.co.uk
Telephone: 0117 405 4131
